When a company produces products when consumers want them, it creates which type of utility?
A) Ownership
B) Time
C) Form
D) Place
E) Value
Answer: B
Explanation: B) Time utility is created when products are made available when customers want them, such as Halloween costumes or movie theater showings.
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Ashana Vogel, a book salesperson, approaches a prospect with the following words, "Hello, Dr. Stein-your colleague Josh Stockard suggested I contact you concerning our new accounting workbooks." Which of the following would reduce the effectiveness of this approach?
A. Vogel employs a SPIN approach. B. Dr. Stein dislikes the AIDA approach. C. Dr. Stein lacks respect for Josh Stockard. D. Dr. Stein is already acquainted with Vogel. E. Vogel is unable to develop a FAB presentation.
Jon consulted the firm of Wendt and Lowe for legal ____
A) advise B) advice
Enterprise Risk Management:
A) is only applicable to insurance firms B) is an outdated method of dealing with risk C) works best when evaluating risks is distinct company silos D) is a process that examines all risks collectively
Certification of a union by the NLRB means the union will:
a. represent only those employees who voted for it b. be the exclusive bargaining agent for all employees c. represent all employees, but the employer is not bound to recognize it d. represent employees only in wage disputes e. represent dues-paying union members only