When providing ear drops for an 81-year-old patient to help soften the cerumen, which action by the nurse is best?
A. Have the client lean his head back while sitting upright in a chair.
B. Pull the pinna up and back to straighten the ear canal.
C. Rotate the bottle gently between the hands after removing from the refrigerator.
D. Observe the seven "rights" of proper medication administration.
ANS: B
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