While reviewing therapeutic communication techniques, a nursing student reviews statements and actions that are nontherapeutic. Which statement best represents nontherapeutic communication?
1. "Why do you think you will never get well?"
2. "How do you feel about being discharged today?"
3. "What are your concerns about your living situation?"
4. "What happened when you quit taking your medications?"
Answer: 1
Explanation: Therapeutic communication skills are used to foster the nurse-patient relationship in the psychiatric-mental health setting. Asking the patient, "Why do you think you will never get well?" is an example of requesting an explanation, which is not therapeutic and requires the patient to defend his or her actions. Asking how the patient feels about being discharged, what happened when medication was discontinued, or concerns about the patient's living situation are examples of therapeutic communication.
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