“At first I found Elsie’s views on Islam frustrating. Now I see them as a potential source of discussion,” says Malcolm. Malcolm is engaging in ______.
a. listening
b. lightening up
c. expressing goodwill
d. reframing
d. reframing
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A lack of _____ is said to be the primary characteristic of destructive conflict
a. verbal communication skills b. similar values c. flexibility d. money
It is easy to forget that some contents—photographs, for example—are not accepted in some countries, especially those governed by religious and not secular laws
Indicate whether the statement is true or false
Jason took notes while listening to the two Senators debate whether we should create
a jobs program in economically depressed regions of the country. As he went back through his notes, he thought about the speech he was writing and whether he could use any of their statements and—if so—where. This part of the creative process, while composing, is known as _____. A) revision B) restriction C) incorporation D) excision
Frequently changing your pitch throughout your speech is called:
A. monotone. B. volume inflection. C. vocal inflection. D. articulation.