In a conflict situation, using phrases such as, "Tell me more," or "Can you give me an example of that?" are part of which conflict-resolution strategy?
A. getting personal
B. acknowledging anger
C. looking for a win-win solution
D. asking for clarification
Answer: D
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The lack of ability, legal qualifications or fitness to discharge the duties required of the position is defined as
a. Incompetence. b. Insubordination. c. Immorality. d. Neglect of duty.
If you make your decisions in a holistic way, emphasizing the importance of the whole and the interdependence of its parts, you make decisions according to which type of judgment?
a. Sensing b. Intuition c. Thinking d. Feeling
When looking at students with learning disabilities who are English learners or from culturally diverse backgrounds, five areas of effective practice have been identified to provide effective instruction. Which area provides students with opportunities to use new language and vocabulary?
a. inquiry b. explicit instruction c. collaboration d. dialogue
According to Rohrlich attending to _____ gives people a sense of control and self-mastery.
a. relationships b. tasks c. strengths d. schedules