When dealing with customers whose first language is not English, you should avoid using slang or jargon
Indicate whether the statement is true or false
TRUE
When communicating with people in other countries, avoid any form of slang or jargon.
American slang, such as "bad" meaning "good," "cool" meaning "in style," and "wicked"
meaning "good," "great," or "in style," would be confusing to a person whose first language
isn't English.
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The trading principle formulated by Adam Smith maintained that
a. international prices are determined from the demand side of the market. b. differences in resource endowments determine comparative advantage. c. differences in income levels govern world trade patterns. d. absolute cost differences determine the immediate basis for trade.
A collection of related records, such as all the records of a college's students, is called a(n) _____.
A. field B. character C. item D. file
A distinguishing quality or characteristic is a(n) ______.
a. trait b. passion c. internal locus of control d. behavior
Where on the spectrum of authority seems to be the “key to success”?
a. centralized b. decentralized c. the right balance between the two extremes d. alternating between centralized and decentralized with each decision