The process of social _____ involves stepping away from your own thoughts and attempting to experience the thoughts of others.

A. listening
B. orientation
C. paraphrasing
D. decentering


Answer: D

Communication & Mass Media

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What type of news involves something new or different in an organization that also has the ability to impact people outside the organization?

a. A major new client or contract for the organization b. The agenda for a weekly meeting of managers c. A new design or feature for the organization's Intranet site d. The approach that will be taken with the organization's future brochures and sales material

Communication & Mass Media

A ________ question is one which the speaker does not expect the audience to answer out

loud. A) rhetorical B) theoretical C) introductory D) audience-participation

Communication & Mass Media

The process of overcoming obstacles to achieve a goal is referred to as

A. meeting agendas B. problem solving C. decision making D. solution focused

Communication & Mass Media

In an effort to generate publicity, a minor league baseball team in Eugene, Oregon, ___________

A) held a "manager-for-the-day" contest B) distributed a phony news release as an April Fool's joke C) had a ballplayer live on a billboard for a week D) held a social media event E) gave away free balloons for the kids

Communication & Mass Media