What is Chase's policy on pay-day loans?
a. Chase makes the loans after full disclosure
b. Chase is re-examining allowing pay-day lenders access to customers' checking accounts
c. Chase is the number one pay-day lender in the United States
d. Chase refuses to make withdrawals for pay-day lenders
.B
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Initiative applies only to external customer situations.
Answer the following statement true (T) or false (F)
Work closely with ____________ when you need a special illustration
a. your readers b. other writers c. graphics specialists d. your supervisor
Which of the following is true of text chunking in documents?
a. Enumerated lists decrease visual attention given to paragraphed material. b. Numerals are generally preferred over bullets. c. Chunking makes the page look more organized and increases retention by 50 percent. d. Placing a number, letter, or bullet before elements in a series reduces readers' attention to material.
Because the primary data sources for many routine reports are the writer's memory or notes, the writer should take special care to write objectively
Indicate whether the statement is true or false