A member of the sales team thought he heard "fifteen thousand," when in reality, he was told "fifty thousand." The company lost a lot of money before they could figure out what transpired. The employee eventually lost his job

Why was this employee fired?
a) Poor listenin
b) Distraction
c) Comprehension
d) Fluency in language


A

Communication & Mass Media

You might also like to view...

After a devastating product tampering case, Tylenol never again regained its position as a market leader in the analgesic field

Indicate whether this statement is true or false.

Communication & Mass Media

Generally speaking a researcher using surveys sent through the mail can expect in excess of 50% of the recipients to respond to their survey

Indicate whether the statement is true or false

Communication & Mass Media

During the late sixties and early seventies, it was common to see bumper stickers that said, "America: Love It or Leave It!" This sentiment reflects the language barrier of __________.

A. polarization B. bypassing C. static evaluation D. fact-inference confusion

Communication & Mass Media

Effective empathic listeners welcome opportunities to hear something new or challenging and pay special attention to the eloquence of a member's words

True False

Communication & Mass Media