A ________ is a method of interaction with a customer, such as telephone or customer service desk

A) point of presence
B) touch point
C) sales point
D) client channel
E) supply chain


B

Business

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Accrued expenses at the end of one accounting period are expected to result in cash payments in a future period.

Answer the following statement true (T) or false (F)

Business

Which of the following describesCOSO's five interrelated components of internal control?

A. internal environment,objective setting,event identification,risk assessment, monitoring B. auditor independence, corporate responsibility, financial disclosures,corporate and criminal fraud accountability,white-collar crime penalty enhancements C. control environment, risk assessment, control activities, information and communication, monitoring activities D. strategic, operations, reporting, compliance, monitoring

Business

Williams manufactures a variety of iron products, made to customer specifications, in small batches. Willie Williams, owner, is concerned that he does not have an accurate understanding of the costs of production. You, a newly-minted MBA, have researched his business and identified various costs and cost drivers


The service departments (Janitorial, HR, and Data Services) are allocated to the two production departments (Welding and Assembly). Janitorial costs are allocated using square feet, HR using number of employees, and Data Services using number of transactions. You recall that there are several approaches to the allocation of service department costs, direct, step-down and reciprocal methods.

If the reciprocal method is applied, which is true?

A. Welding's total costs after allocation are $115,840.52
B. Assembly's total costs after allocation are greater than $100,000
C. Janitorial is allocated $1,119.74 from Data Svcs
D. HR's total costs after allocation are $46,059.25
E. None of the above

Business

Which of the following is a subscription-based retailer using predictive marketing and Big Data?

A) Macy's B) Birchbox C) Dell D) Lands' End

Business