Answer the following statement(s) true (T) or false (F)

Question

1. Medical administrative personnel can be found working in both hospitals and outpatient settings.
2. It is important for the frontline receptionist to be aware of cultural differences.
3. Telephone screening is important to eliminate personal calls of employees.
4. In sorting the mail, patient payments get sorted to the physician.
5. An urgent phone call would be from the emergency room.

Answer 1

1. True
2. True
3. False
4. False
5. True