Use the example of Korean storekeepers and African American customers to identify nonverbal misunderstandings.

What will be an ideal response?


Misunderstandings include how money is handled, specific phrases, use of touch, eye-contact, and facial expression such as smiling.

Communication & Mass Media

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All of the following are types of friendships identified in the book EXCEPT friendship of

A) reciprocity. B) association. C) childhood. D) receptivity.

Communication & Mass Media

Artemis and Diana are engaged in a conversation about global warming. After Artemis speaks at length about the importance of the issue, Artemis says to Diana, "You think this is important too, right?" Artemis has used a __________ cue.

A) turn-maintaining B) turn-yielding C) turn-denying D) turn-requesting

Communication & Mass Media

In what situation would it be appropriate to utilize an authoritarian leadership style with your group?

a. When you need input from all group members. b. When there is a need for a quick, important decision. c. When you have more than fifteen people in the group. d. When you have an agenda.

Communication & Mass Media

________ refers to certain bodies of cultural knowledge and cultural competencies.

A. Cultural humility B. Diasporic group C. Global village D. Cultural capital

Communication & Mass Media