Which intervention promotes mindful listening in any health care setting?
1. Telling the patient to get off the phone
2. Turning off the television before interviewing the patient
3. Encouraging family to step outside before assessing the patient
4. Offering the patient a choice of drink when taking a medication
Answer: 2
Explanation: Mindful listening is best accomplished when removing environmental distractions, such as turning off the television before interviewing a patient. Offering patients a choice to drink when taking medication and encouraging the family to step outside before assessing the patient are examples of conveying respect, not mindful listening. Telling the patient to get off the phone is not a therapeutic intervention.
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