Cal works in a factory and is paid based upon his productivity. For every 100 widgets that Cal assembles, he receives $10. The owners of the factory are using a ________ schedule of reinforcement to pay Cal.
a. variable-interval
b. fixed-ratio
c. fixed-interval
d. variable-ratio
Ans: b. fixed-ratio
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Which of the following accounts for the majority of complaints received by service businesses?
A) service providers failing to be reliable B) exaggerated customer expectations C) employees who fail to be empathetic D) miscommunication during the service encounter E) exaggerated management expectations
A firm classifies liabilities which fall due within the operating cycle, usually one year, as
a. a current liability. b. a long-term liability. c. a noncurrent asset. d. part of shareholders' equity. e. a contingent liability.
Liquidation takes place though ______ unless otherwise ordered by the court
a. a sale at a public auction b. eBay c. a private dispersal sale d. an estate sale e. a fixed price auction
Selection data dictionary entries become IF...THEN...ELSE structured English statements
Indicate whether the statement is true or false