At the time of implementing a solution, it is important to: (Choose two.)

A. make one change at a time and confirm resolution
B. reverse the change if the problem is not resolved, and implement a new change
C. immediately call an employee with more experience in problem resolution
D. continue implementing new changes until the problem is resolved
E. perform a root cause analysis


Answer:
A. make one change at a time and confirm resolution
B. reverse the change if the problem is not resolved, and implement a new change

Computer Science & Information Technology

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