Briefly define the three practical communication approaches to conflict resolution.

What will be an ideal response?


Differentiation is a process that helps participants to define the nature of the conflict and to clarify their positions with one another. Fractionation refers to the technique of paring down large conflicts into smaller, more manageable conflicts. Face saving consists of messages that individuals express to each other in order to maintain each other’s self-image during conflict.

Education

You might also like to view...

A child who is not breathing should be placed on his or her side to prevent choking

a. True b. False Indicate whether the statement is true or false

Education

What type of literacy includes content specific approaches to reading, writing, speaking, listening, and viewing?

A. content area literacy B. disciplinary literacy C. media literacy D. digital literacy

Education

Answer the following statement(s) true (T) or false (F)

Researchers agree that affect, or liking and friendship, is not one of the dimensions of leader-member exchange relationships because the relationships are based on work-related contributions, not friendship.

Education

State-appropriated funds to cover the costs of educating students with special needs are known as _______

A. categorical aid B. block grants C. Title I D. Section 504

Education