___________________ involves evaluating another’s needs and preferences and then developing messages, arguments, and proposals that line up with those needs and preferences.
a. Advocacy
b. Ingratiation
c. Manipulation
d. Conversation
a. Advocacy
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If a credit card is issued to a consumer under the age of 21, the credit card company is required to
A. notify the cardholder's parents so they can monitor their child. B. give a 60-day notice before making any rate hikes. C. obtain the signature of a cosigner who has the means to repay any debt. D. set reasonable spending limits.
Answer the following statements true (T) or false (F)
1. A good organizational culture can facilitate a low turnover rate. 2. Sometimes an organizational structure can be strong enough to take the place of organizational culture. 3. When employees are forced to adhere to an organization's values through extensive procedures and bureaucracies, its culture is said to be weak. 4. The fit perspective assumes that the most effective cultures help organizations anticipate and adapt to environmental changes.
A company had average total assets of $887,000. Its gross sales were $1,090,000 and its net sales were $1,000,000. The company's total asset turnover equals:
A. 1.13. B. 0.81. C. 0.89. D. 1.23. E. 1.09.
Plan-do-check-act, a four-step interactive process created by Dr. Edwards Deming, the modern father of quality control, best manages continuous improvement in organizations.
a. True b. False