Two staff nurses were considered for promotion to head nurse
The nurse who was not promoted
initially experienced feelings of loss, but as the weeks went on she went out of her way to be
supportive of the new head nurse and help make the transition smooth. She offered to take on
additional responsibility to help out and was heard encouraging others. She told a friend "I feel good
about the way things are turning out. I have an investment in this unit and want the best for our
staff.". The phenomenon occurring has its basis in
a. altruism.
b. suppression.
c. displacement.
d. passive aggression.
ANS: A
Altruism is the mechanism by which an individual deals with emotional conflict by meeting the
needs of others and receiving gratification vicariously or from the responses of others. Option B:
Suppression is conscious denial of a disturbing feeling or situation. Option C: Displacement
transfers emotions associated with a particular person or event to another person or situation that is
less threatening. Option D: Passive aggression occurs when an individual deals with emotional
conflict by indirectly and unassertively expressing aggression toward others.
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