To increase the sales representatives' product knowledge, the sales director arranges for each of them to rotate through the product development department for a month to understand the way the chemicals are developed
What is another department they should rotate through to gain more product knowledge that will help them configure the right mix of products for customers?
A) customer service, so that they can learn how the chemicals are implemented and used by the customer
B) logistics, so that they can understand how the products are delivered
C) billing, so that they understand the problems that arise when customers do not pay promptly
D) warehousing, so they can understand exactly how much room the chemicals take up in storage
E) human resources, so they can understand what characteristics a successful salesperson should have
A
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A company had net sales of $600,000, total sales of $750,000, and an average accounts receivable of $75,000. Its accounts receivable turnover equals:
A. 10.00 B. 8.00 C. 7.75 D. 0.13 E. 0.80
Answer the following statement(s) true (T) or false (F)
1. Organizational structure can be described by its degree of complexity, formalization, and centralization. 2. Mintzberg proposed that all organizations are composed of five essential parts: the operating core, the middle line, the support staff, the technostructure, and the strategic apex. 3. Institutional theories focus not on single organizations but on the strategies, structures, and management of whole populations of organizations, such as industries. 4. Institutional theory focuses on the ways that organizations in shared environments come to adopt similar structures that are reinforced in interactions with other organizations. 5. Regardless of country, larger organizations tended to be more formalized, specialized, and less centralized.
Process materials are used directly in the production of products.
Answer the following statement true (T) or false (F)
A process set up to deal with complaints under the collective agreement is known as a(n):
a. negotiation process. b. due process. c. grievance process. d. bargaining process.