Define power. What are the various sources of formal and informal power?
What will be an ideal response?
Power is the ability to get someone to do something you want done or the ability to make things happen in the way you want.
Power that comes from one's position or managerial level in an organization is referred to as position power or formal power. Formal power can include legitimate, reward, and coercive power bases.
1) Legitimate power is based on a person holding a formal position or title. Employees comply because they accept the legitimacy of the person in charge.
2) Reward power is based on a person's ability to provide (or withhold) rewards. Others comply because they desire the rewards available from the person in power.
3) Coercive power is based on a person's ability to punish or harm. Others comply because they want to avoid punishment.
Person power, or informal power, comes from the qualities of a person or how others view him or her. Two well-established bases of "person" power are expert power and referent power.
1) Expert power is based on a person possessing knowledge or superior skills in an area of expertise. Employees comply because they respect and trust the person's knowledge or skill.
2) Referent power is based on a person's ability to influence because of others' desire to identify or associate with him or her. Others comply because they like, believe in, or want to emulate the person and what he or she represents.
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