The leadership team is creating a strategic plan to upgrade the current health information system. Which goal would be useful in this plan? Select all that apply.
A) Support business and clinical decisions.
B) Make effective use of emerging technologies.
C) Enhance the organization's image.
D) Spend whatever is necessary to create a state of the art system.
E) Provide a safer environment for clients.
A) Support business and clinical decisions.
B) Make effective use of emerging technologies.
C) Enhance the organization's image.
E) Provide a safer environment for clients.
Explanation: A) Data management supports better decision making by providing timely and accurate information.
B) New technologies can create administrative efficiencies and attract providers and clients. These developments must be included in the strategic planning process as they can change familiar processes from a known system to an unknown workflow, which may cause anxiety and confusion.
C) The effective use of information technologies enhances how the organization is perceived by providers, clients, the community, and other external groups. This is especially critical in these times of competitive healthcare.
D) Spending whatever is necessary to create a state of the art system is not an appropriate goal because the system should be cost effective. Cost effectiveness is achieved when redundancies are eliminated.
E) There is a strong initiative for patient safety at this time. A number of organizations, including government agencies, regulatory bodies, consumer groups, and professional organizations, are looking into ways to improve patient safety.
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