Which of these problems was not encountered by BAE as it tried to install an automated baggage handling system at Denver International Airport?
a. The system misrouted luggage carts.
b. A key customer, United Airlines, kept changing the specifications of the system.
c. The bar code printers didn’t print tags clearly enough to be read by the scanners.
d. Workers painted over electric eyes installed in the underground tunnels.
e. The automated baggage handlers shredded some of the luggage.
B
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