Display rules tell people how
a. and when to display emotions.
b. to interpret emotions when they are displayed.
c. to increase their emotional intelligence.
d. to reduce the intensity of facilitative emotions.
e. to take responsibility for their feelings.
a
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_____ attention is the tendency to focus on those things that we think will fulfill our needs or will be enjoyable
Fill in the blank with the appropriate word.
As part of a promotion for the awareness of communicable diseases in a rural area, Willy, a medical intern, was asked to educate the locals
After a small presentation, Willy asked a few questions to check their understanding of what he spoke about. The locals were not able to answer one single question as they were not familiar with most of the medical terms that Willy used in his presentation. This type of language is called a) jargon b) a euphemism. c) a tag question. d) slang.
Time is highly structured in low-context cultures because
A) messages lack clarity. B) people send messages that are formal and succinct. C) it takes more effort for people to understand each others' messages. D) less time is made available to send messages.
Another word for credibility is
A) believability B) understanding C) knowledge D) fairness