In our efforts to improve communication with someone who is different from us, we:

A. Habitually categorize them
B. Establish eye contact with them
C. Remove distractions from the environment
D. Attribute their positive behavior to the environment or the circumstances


A

Social Work & Human Services

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Effective supervisors follow all of the following guidelines EXCEPT to help foster positive and productive relationships with staff:

A) Take time to know staff B) Give clear instructions C) “Tell” rather than “sell” D) Set and/or identify positive examples for others to follow

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At the very least, written intervention contracts should include identifying information about the client, specified

objectives, and signatures of client and worker.

a. True b. False

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Which need best describes why an adolescent might "act out?"

A. Autonomy B. Nurturance C. Independence D. All of the above

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_______________ (1994) required states to submit a plan designed to

comply with Goals 2000. A. Educational Opportunity Block Grant B. Child Care and Development Block Grant C. Improving America's School Act D. Head Start

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