In order to be therapeutic when communicating with a client living in a homeless shelter, it is important to apply which techniques? (Select all that apply.)

Question

a. Show acceptance and respect.
b. Avoid clarifying terms.
c. Use medical terminology to avoid talking down.
d. Consider the client's environment.
e. Assess client's pattern of verbal and nonverbal communication.

Answer 1

A, D, E
Showing acceptance and respect, considering the client's environment, and assessing verbal and nonverbal patterns of communication are effective ways of communicating with clients of different social classes. Avoiding clarifying terms and using medical terminology provide barriers to communication.