A planned program of loss prevention and liability control best defines
a. client satisfaction.
b. clinical pathway.
c. quality assurance.
d. risk management.
D
Risk management is a planned program of loss prevention to identify and analyze risks in an ef-fort to reduce accidents and injuries. Client satisfaction data are usually collected after a client is discharged from a hospital or other care setting. Quality assurance is a multi-leveled plan with components such as strategic planning, budgeting, performance improvement, and other elements. A clinical pathway is a plan that directs client care and recovery from predictable problems.
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