A company formed a public relations department to improve its reputation among its customers. The new department communicated with reporters and provided regular updates. What measure did company take to improve its reputation?

a) Maintain media relations
b) Maintain environmental relations
c) Maintain marketing relations
d) Maintain customer relations


a

Communication & Mass Media

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Fred's speech about natural disasters included a quote from the head of FEMA indicating the total

monetary damages from floods this year. This particular type of supporting material is ________ . Fill in the blanks with correct word

Communication & Mass Media

How might you use a line graph in developing a speech about the university budget and student fees?

What will be an ideal response?

Communication & Mass Media

The small group format in which the members are "experts," the discussion is informal, and the audience may freely interject comments or questions is called a __________.

A. roundtable B. panel C. symposium D. symposium-forum

Communication & Mass Media

Which process is more sophisticated than just sending and receiving messages?

a. Human communication X b. Encoded communication c. Task dimension d. Relational dimension

Communication & Mass Media