______ questions elicit a broad sweep of information about the conflict context.

A. Open-ended questions
B. Close-ended questions
C. Reframing
D. Validation


A. Open-ended questions

Communication & Mass Media

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Based on your new knowledge regarding outlining, what advice would you give someone who had

never outlined a speech? Discuss what you believe is the most essential and important information and provide an example to support your claims. What will be an ideal response?

Communication & Mass Media

Define and differentiate between attitudes, beliefs, and values

How are they reflected in an audience? Imagine a speech topic and give an example of the way audience attitudes, beliefs, and values might influence a speaker's approach to that topic. What will be an ideal response?

Communication & Mass Media

How can someone show understanding, agreement, empathy, and an emotional response to a person's message?

a) By using nonverbal cue b) By using interactive involvement c) By keeping quiet d) By waiting for his or her turn to speak

Communication & Mass Media

Over _______ magazines titles exist currently

a. 20,000 b. 12,000 c. 30,000 d. 17,000

Communication & Mass Media