According to Littlejohn and Foss, identity knowledge,

mindfulness, and negotiation skill are all components of
__________.

Fill in the blanks with correct word


intercultural competence

Communication & Mass Media

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Using phrases such as, "My ?rst main point," or "In closing," are called what?

A) stop signs B) warning ?ags C) signposts D) goalposts

Communication & Mass Media

Checking for proper coordination ensures that the __________.

A. claims in the outline are precise and clear B. purpose of the speech is appropriate to the situation C. main points are parallel in importance D. sentences are complete

Communication & Mass Media

What stage of listening comes between understanding and responding?

a. interpreting b. directing c. developing d. evaluating

Communication & Mass Media

Competitive negotiators assume that conflict is always a win/lose situation.

Answer the following statement true (T) or false (F)

Communication & Mass Media