Which of the following is not one of the three objectives of a quality program?

a. Product quality should be consistent to always meet the purchaser's need(s).
b. A quality program should give management confidence that the quality is and will be at a constant level.
c. A quality program should give customers confidence that the intended quality will be achieved in products.
d. Product quality should always vary because customers change their wants and needs over time.


D

Business

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Answer the following statement true (T) or false (F)

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A) generic B) franchisee C) marque D) national E) private-label

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Which department is usually responsible for a direct labor cost variance attributable to inexperienced workers on the assembly line?

A) purchasing B) production C) human resources D) engineering

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