One benefit of having satisfied customers is that they may spread positive word of mouth.
Answer the following statement true (T) or false (F)
True
Satisfied customers sometimes spread positive word of mouth. They are also likely to become loyal and to purchase again.
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When a copy of the receiving report arrives in the purchasing department, it is used to
a. adjust perpetual inventory records b. record the physical transfer of inventory from receiving to the warehouse c. analyze the receiving department's process d. recognize the purchase order as closed
An abstract presentation of a product concept is likely to increase the reliability of the concept test
Indicate whether the statement is true or false
Trade sales allow the purchaser to:
A. Diversify their core business B. Acquire new resources C. Expand to new markets D. All of the above
Total fixed costs change as the level of activity changes
Indicate whether the statement is true or false