When comforting another person, the use of backchannels is an example of ______.
a. reflecting feelings
b. relinquishing control
c. recognizing distress
d. reinforcing speech
d. reinforcing speech
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A speaker phone is a highly effective technology to use during a telephone interview
Indicate whether the statement is true or false.
Human relations failed as a theory because managers did not want to implement it
Indicate whether this statement is true or false.
Cord cutters is the term for
a. new TV sets that allow you to watch online without a computer in the room. b. those who provide programming in ways other than cable. c. apps that help viewers find programs. d. those who dropped cable or satellite service and rely on Netflix or otherservices for entertainment.
What is one of the basic tasks of the conclusion?
A. preview the main ideas B. offer proof to support claims C. gain the attention of the audience D. draw together the ideas of the speech