There are three steps to consider when conducting an informational interview. They are:
A) formulating a plan, planning the interview questions, creating a supportive climate.
B) understanding the topic, creating the questions, asking the questions.
C) developing the objective, researching the subject, planning the interview questions.
D) creating a thesis statement, creating a supportive communication climate, and asking
questions.
C
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Answer the following statements true (T) or false (F)
1. Bittersweetness is an example of an emotional blend. 2. People can overcome hatred without actually forgiving. 3. Most people are quite good at recognizing their emotions. 4. Deciding an appropriate time to communicate an emotion to someone else is part of analyzing the situation. 5. In active listening, you usually allow the other person a full hearing without interruptions.
Answer the following statements true (T) or false (F)
1. Fluency is the ability to produce a large number of ideas for understanding and solving problems. 2. Creative people are generally limited to only one area in their creativity. 3. The challenge of working with creative people is that they are not very good at motivating themselves. 4. Creative people are comfortable with ambiguity, and so they are able to create innovative solutions where other people may experience great anxiety at the lack of standards and structure. 5. Creative solutions are typically generated when someone develops that solution outside of their social context.
The strategy in which a speaker asks a question that listeners respond to silently is
a. open-ended b. suspense c. a challenge d. rhetorical
As a trainer, you should keep in mind that when participants are actively involved in learning, they will remember:
a. what they both hear and see b. only what they read c. what they both say and do d. most of what they hear