In which situation would a communicator use an inductive outline?
a. To explain how to get optimum performance from a smart phone
b. To outline procedures for logging into a network
c. To tell employees that a two-week furlough is necessary for all employees.
d. To respond positively to a request to replace a defective treadmill
C
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What service imperative was described as receiving only secondary consideration at Sealink British Ferries?
What will be an ideal response?
Market research, such as surveys, has limited effectiveness because it is often difficult for customers to articulate the underlying problems they have with a product or service.
Answer the following statement true (T) or false (F)
Discount Retail Corporation's social media policy directs its employees to "avoid negative public comments about your company.". Elin is an employee of Discount Retail. When Elin criticizes fellow employees online, Discount Retail fires her. Elin then files a suit against the employer, seeking reinstatement. The court will most likely
a. awardElin reinstatement. b. upholdDiscount Retail's right to terminate Elin. c. order the parties to submit toonline dispute resolution. d. refer the issue to a higher court.
The entire contract clause in life insurance is designed to:
A) make sure the entire contract (written and oral) influences the interpretation of the contract B) bar any incorporation by reference of any documents not attached to the contract C) require that the policy application be forwarded directly to the beneficiary D) require that any policy illustrations provided by the agent become a part of the contract