All formal research begins with ______.

a. background of the problem
b. a theory of the problem
c. measurable expectations
d. a problem statement


d. a problem statement

Communication & Mass Media

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Based on research by Julius Fast, author of the book, Body Language in the Workplace, if your supervisor keeps you waiting 15 minutes beyond the time you were scheduled to meet, the subtext of your boss’s action is telling you ______.

a. Nothing. This is a normal amount of time to wait. b. My time is more valuable than yours. c. I am more important than you. d. I am contemptuous of you.

Communication & Mass Media

These are the central questions suggested by the wording of a proposition and how

the advocate defines the key terms of the proposition. (a) Presumptions (b) Issues (c) Interpretations (d) Ideas

Communication & Mass Media

Acculturation is the process by which you learn the rules and norms of a culture different from your native culture

a. True b. False

Communication & Mass Media

Best practices in public relations have only recently involved two-way communication

Indicate whether the statement is true or false

Communication & Mass Media