It is appropriate for a dental assistant to address patients by their first names when they:
a. are established patients
b. are not elderly.
c. have given their permission.
d. call the dental assistant by her first name.
c
FEEDBACK: a. Incorrect. Only when permission is given should patients be called by their first name.
b. Incorrect. Only when permission is given should patients be called by their first name.
c. Correct.
d. Incorrect. Only when permission is given should patients be called by their first name.
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