If you were in a small group involved in a conflict about how to solve a problem, what could the group do to manage the conflict? Provide an example to support your answer
What will be an ideal response?
Conflict must not be avoided in small groups. In fact, conflict is what allows for new perspectives and the free exchange of ideas. When conflict does occur, the use of principled negotiation is
recommended. Principled negotiation is where the differing needs (or perspectives) of group members
are expressed and alternatives are identified to meet both needs (perspectives). Negotiation is
necessary to resolve rigidity in positions.
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Organizational excellence depends mainly upon
a. Managers and executives who are committed to improving and upgrading the organization. b. A clear understanding of what an "information" society is. c. Process understanding and interpersonal sensitivity among coworkers. d. The communication competencies of all organizational members.
Changing the pitch of your voice to help communicate the meaning of your words is called
________. A) gestures B) rate C) inflection D) articulation E) rehearsal
Which of the following statements best explains the idea that small groups are interdependent?
A. Group members must work together to achieve the group's goal. B. Group members must work as individuals. C. Group members must communicate with one another. D. Group members must elect a leader.
Explain the critical components of human communication
What will be an ideal response?