Public affairs work in the communities in which an organization exists is characteristic of which public relations service?
A. community relations
B. lobbying
C. publicity
D. promotion
Answer: A
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________ refers to behavior that is generally cooperative and compliant in a friendly way.
Fill in the blank(s) with the appropriate word(s).
The tendency to assume that attractive people also have other positive qualities is called what?
A. character assumption B. halo effect C. positive prototyping D. principle of facial primacy
Communication serves simultaneously multiple functions or operates on multiple levels simultaneously. In the small group context this means ________
A. there is three principle types of groups B. role talk and problem-solving talk occur concurrently C. the road a group must travel to achieve its goal has two lanes D. relational talk and group flight is necessary for competent group communication E. individuals working in groups can expect both primary and secondary tension
Which language barrier have you experienced if you find yourself saying, "But that's not what I meant"?
a. bypassing b. euphemisms c. exclusionary language d. slang e. jargon