The nurse who demonstrates empathy
a. feels sorry for the patient's situation.
b. understands the patient's thoughts but is unaware of his or her feelings and emotions.
c. understands and appreciates the patient's feelings while remaining objective.
d. attempts to remove physical and emotional pain and fix all of the patient's problems.
ANS: C
Empathy is the ability to understand and appreciate what someone else is feeling without actually experiencing the emotion itself. This permits the nurse to remain objective. Feeling sorry for the patient's situation suggests sympathy rather than empathy. Understanding the patient's thoughts but being unaware of his or her feelings and emotions speaks of a nurse who lacks awareness of others' emotions. Attempts to remove physical and emotional pain and fix all of the patient's problems suggests overinvolvement.
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