Web sites provide a simple search tool that returns search results with thumbnails of actual products. This is a strategy to provide a(n):
a. easy and safe payment method.
b. efficient order fulfillment.
c. smooth return policy.
d. good customer online experience.
d. good customer online experience.
The ultimate goals of most Web sites are to increase sales as well as to improve customer satisfaction and loyalty to an organization. To accomplish these goals, a company must create a Web site that will compel customers to return repeatedly. A few of the key steps include designing the home page to be informative and visually appealing to your target customer, ensuring that the navigation is highly intuitive, and providing a simple search tool that returns search results with thumbnails of actual products.
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