In the ____, managers seek information from all their contacts that may affect their job performance and goal accomplishment.
a. Functional roles
b. Decisional roles
c. Required roles
d. Informational roles
d. Informational roles
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Which of the following is true of objective-oriented programming languages?
A. Operations are linked to the data that they run on. B. Data and the operations to manipulate the data are kept separate from each other. C. They require more code than other languages. D. Their primary emphasis is on the procedure for performing a task.
Customer service requires more than a positive attitude
Indicate whether the statement is true or false
Answer the following statement(s) true (T) or false (F)
1. Groups with fewer than three people tend not to derive the benefits of a collaborative team, and teams with more than seven people tend to have communication and control issues. 2. The effectiveness of work teams depends on how well they are managed and treated within the organization. If mismanaged, they can cause more harm than good. 3. A cross-functional team consists of a small group of workers who come together for a set amount of time to discuss and resolve specific issues. 4. The authors of this textbook, Chris Neck, Jeff Houghton, and Emma Murray, were used as an example of a virtual team. 5. One classic way of understanding teams and their effectiveness is to consider teams in terms of the contextual influences that affect their functioning, their composition, the processes they use, and the outcomes they achieve.
Which of the following is a reason to use mediation to resolve environmental disputes?
A) It is the most adversarial ADR method. B) It can easily accommodate multiple parties. C) The proceedings of mediation are confidential. D) The agreement reached in mediation is not legally binding.