Answer the following statements true (T) or false (F)
1. Investment income may come from interest earned from debt investments, dividends earned from stock investments, and/or increases in the market value of the security.
2. Short-term investments are investments in debt and equity securities that the investor intends to hold for longer than one year.
3. Trading debt investments are categorized as concurrent assets.
4. Depending on the maturity date, held-to-maturity debt investments are categorized as current assets or long-term assets on the balance sheet.
1. TRUE
2. FALSE
3. FALSE
4. TRUE
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Few hosting firms provide subscribers with e-mail addresses.
Answer the following statement true (T) or false (F)
Which of the following is the correct formula for calculating cash collections from customers?
a. sales for the period plus accounts receivable at the beginning of the period b. sales for the period plus accounts receivable at the beginning of the period minus accounts receivable at the end of the period c. sales for the period plus accounts receivable at the end of the period d. sales for the period plus accounts receivable at the end of the period minus accounts receivable at the beginning of the period
Which of the following best suggests how to handle customer complaints?
a. Concentrate on the factual content of the complaint, rather than on the feelings of the complainer. b. Operate on the assumption that the customer is never wrong. c. Pass the customer from department to department until the customer gives up. d. Offer explanations and alternatives when the complaint cannot be resolved as requested. e. Let the customer see how angry you are, but finally give the customer what he or she wants.
Lower costs in the form of cheaper labor or raw materials and the opportunity to gain better first-hand knowledge of the wants and needs of consumers in the local market are factors that would likely lead a company to ________ in a foreign market
A) use direct exporting B) begin licensing C) begin franchising D) use indirect exporting E) make a direct investment