In Bearden v. Wardley Corp, where Bearden sued Wardley because one of its agents, Gritton, bought a house from her and then cheated her on the transaction, the court held that:
a. Gritton was liable for breaching his duty to Bearden, but Wardley had no knowledge of Gritton's actions so was not liable
b. Gritton was liable for theft, but not for breach of his duty as an agent to Bearden, since that relationship expired before Gritton cheated Bearden
c. Wardley was liable to Bearden because Gritton was its agent, but Gritton was not liable to Bearden because he had no legal obligation to her, only to Wardley
d. neither party was liable to Bearden because the contract was legitimate and her claim that she had been cheated by her agent, Gritton, was unfounded
e. none of the other choices
e
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The credit department
a. prepares credit memos when goods are returned b. approves credits to accounts receivable when payments are received c. authorizes the granting of credit to customers d. none of the above
A key issue in perception and negotiation is framing, which can be avoided by using projection.
Answer the following statement true (T) or false (F)
Goffman’s theory of self-presentation uses the metaphor of ______ and ______.
a. a stage; actors b. cyberspace; e-mail c. the Internet; actors d. a stage; the Internet
A ______ format allows you to divide your subject into groups or major categories.
a. topical b. spatial c. cause and effect d. chronological