During orientation a newly employed nurse asks the human resources manager the reporting process of reporting threats in the organization. The human resources manager states, ?You should call 911
? What is inappropriate regarding the manager?s response? 1. The organization should have a policy for employees regarding reporting potential threats.
2. The employee should have been told to call security.
3. The human resources manager did not give an accurate response to the question.
4. The manager should review the phone system with the employees.
1
Explanation: 1. The human resources manager, or another staff member, should orient all employees
regarding the organization?s policy on how to manage violent incidents. The manager may
have given an appropriate response, but telling the employee to call 911 should have been
presented within the context of that being the organization?s policy. This would not be the
appropriate time to discuss the phone system.
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