To help deal with some of the emotion that has surfaced during the second meeting, group leader Kathy might
A) call for a standup meeting, which will probably shorten debate.
B) ask that each person with a strong preference for either type of rental space, fully express his or her opinion including facts and feelings.
C) explain that since this is a law firm, only facts, not feelings, can be entered into debate.
D) explain to the group that disagreement on major issues is dysfunctional (harmful).
Answer: B
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A) selling-oriented B) product-oriented C) production-oriented D) marketing-oriented E) consumer-oriented
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