Which one of the following careers is least likely to involve emotional labor as an expected part of the job description?
a. food services
b. funeral director
c. construction worker
d. customer service reps
c
You might also like to view...
Richard Herrnstein and Charles Murray claimed that differences in learning and schooling are largely determined by differences in intelligence.
Answer the following statement true (T) or false (F)
About 20,000 Japanese American men and women were inducted for the war effort
Indicate whether this statement is true or false.
The counselor calculates the unbiased estimate of the population's variance to be 15. What is the variance of the distribution of means?
A) 15/20 = 0.75 B) 15/19 = 0.79 C) 152/20 = 11.25 D) 152/19 = 11.84
Which technique of neutralization is described in the following scenario? Jim has been accused of sexually assaulting another student after a night of drinking at a local bar. At his hearing, he’s asked by the Conduct Board why he thought the sex had been consensual. He replied that his accuser had slept together in the past, she had been flirting with him all night, and when she got too drunk to drive home she had asked him for a ride. So when she tried to send him home he had no reason to think he should take her seriously.
A. denial of responsibility B. appeal to higher loyalties C. condemnation of the condemners D. denial of the victim