One day the team leader asks Victoria and Ted to conduct an extensive analysis of how much water the company is using in getting raw fruit ready for preparation as ingredients in fruit-flavored drinks
A third team member, Rachel, will also be part of their sub-team. Victoria and Ted are delighted to have this important assignment, yet they agree that Rachel may be too weak with statistical analysis to do a competent job. What do you recommend that Victoria and Ted do in this situation?
A) Explain to the team leader that if you put a poorly qualified team member on an assignment, failure will be inevitable.
B) Encourage Rachel to do busywork parts of the water analysis, and conduct the key statistical analysis themselves.
C) Criticize Rachel about her statistical skills right away, so she might turn down the sub-team assignment.
D) Ask Rachel to do part of the statistical analysis, and express confidence in her abilities.
Answer: D
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Which of the following statements about moral awareness is accurate?
a. A person’s moral awareness is likely to be stronger as a teenager than as a young child. b. People with low moral awareness will likely make ethical decisions in situations they do not recognize as ethical. c. A person’s moral awareness remains constant at the various stages of moral development. d. A person with high moral awareness may understand to act ethically while only considering the impact of their decisions on himself or herself.
Which of the following is most likely to trigger a positive response by the audience?
A) Biased language B) "I" language C) Provocative questions D) Accusatory language E) Trigger words
Answer the following statements true (T) or false (F)
Disqualifying the positive, mental filters, overgeneralizations, and fortune telling are all forms of dysfunctional thinking.
Mayer and Goldberg identified two qualities that are exhibited by effective personal communicators:
a. be a habitual "wooer" and a chronic hunger for rewards b. ego drive and being a habitual "wooer" c. empathy and ego drive d. be a habitual "wooer" and have empathy e. high energy and empathy