One of the problems that comes from the intangibility of services is that they are perceived as higher risk purchases than goods are. Which of the following is most likely to reassure a customer who has paid in advance for a Centre Court seat at Wimbledon that they will in fact get to see the tennis?
a. the tournament’s reputation
b. the advertising
c. the weather forecast
d. an expensive and official looking ticket
e. the website
d. an expensive and official looking ticket
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In the context of supply and demand, which of the following statements is true of the free market system?
A. Peopletend to buy more products with lower prices. B. Peopletend to look for products solely on the basis of quality. C. As the supply increases, the demand also increases. D. As the supply increases, the price also increases.
The International Court of Justice has justices that are elected by the U.N. General Assembly and the U.N. Security Council
Indicate whether the statement is true or false
________ justice focuses on whether employees perceive that decisions and other communication from authorities are explained in a fair manner.
A. Cognitive B. Communications C. Distributive D. Informational
_______ is the most heavily used multiplexing technique and is familiar to
anyone who has ever used a radio or television set. A. FDM B. TDM C. RTM D. TRMT