Which of the following is the most important reason to be able to communicate effectively with patients and keep them informed?
a. Educate patients about disease
b. Retain patients
c. Make patients feel more comfortable and less threatened
d. Make patients like the staff better
c
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________ The six-digit ZIP code was introduced in the 1960s to increase the post office's efficiency in mail handling
Indicate whether the statement is true or false
What will happen if any of the three contents of the skull increase in size or amount?
A) There is a decrease in intracranial pressure. B) There is a transient decrease, then an increase in pressure. C) Intracranial pressure remains normal. D) There is an increase in intracranial pressure.
Risk of malignant transformation is associated with which of the following, when occurring as multiple lesions, in conjunction with pigmented patches of the skin?
a. Lipoma b. Neurofibroma c. Granular cell tumor d. Traumatic fibroma e. Traumatic neuroma
The first step in eliminating offensive odors from an exam room is to ____.
A. use an odor-absorbing filter B. spray the room with an air freshener C. open a window D. turn on a fan E. eliminate the source of the odor