Which of the following processes and models focus on identifying what is working in order to improve organizational performance?
a. organizational transformation processes
b. stakeholder theory
c. diffusion of innovation
d. appreciative inquiry
Answer: D
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What type of supporting material includes averages, medians, indices, and standardized scores?
A. facts B. statistics C. examples D. documents
The major advantage of ________ over brainstorming is that it can encourage participation from members who might be uncomfortable contributing their ideas aloud.
A. achieving a consensus B. collaborating C. ideawriting D. using the nominal group technique
How does the following excerpt from a classroom speech violate the guidelines for supporting materials presented in your textbook?According to a CNN/USA Today poll taken last month, 57.63 percent of those surveyed support legislation to ban the cloning of human beings.
A. It doesn't use up-to-date statistics. B. It doesn't use a qualified source for statistics. C. It doesn't round off statistics. D. All of these answers are correct. E. Both it doesn't use a qualified source for statistics and it doesn't use up-to-date statistics.
Preparation in speech delivery and content __________ establishes credibility.
a. directly b. indirectly c. formally d. informally